Front Desk Associate

Seeking a dynamic Front Desk Associate who appreciates the outdoor lifestyle and enjoys interacting with customers. In this position, you will:

• Create a store atmosphere that is welcoming and inclusive

• Serve as a brand ambassador and lead by example in a fast-paced retail environment

• Demonstrate our core values of surprising and delighting our customer, taking pride in our product, and protecting what we love


• Friendly and inviting personality, ability to build relationships, demonstrate care for customers and co-workers, and create a fun and energetic store vibe

• Delivery of world-class customer service through empathy, critical thinking and customer centricity

• Ability to develop in-depth knowledge of Michigan Shooting Centers’ products and services, engage customers and to suggest product in an authentic and helpful manner

• Entrepreneurial spirit and the ability to

• Current computer skills and the ability to learn and use software programs (Microsoft Office, Point of Sale, Email, etc.)

Ability to handle ambiguity, use sound judgement, and solve problems for customers

• Creativity and visual merchandising skills are a plus

• Strong math skills and the ability to count a cash drawer, provide change and settle transactions.

• Exceptional verbal communication skills and the capacity to explain safety and operational measures to customers in a courteous and friendly manner.

• Utilizing time between customers to enhance store presentation through merchandising, maintaining cleanliness standards, and restocking

• Ability to reach, move, and handle merchandise in high and low areas, lift up to 30 pounds, and the stamina to execute floor sets


We offer a career experience in the outdoors industry like no other. To be at their best, we recognize that our staff need time to recharge and connect with nature. We believe in ensuring a great work/life balance, maintaining store operating hours that focus on our most productive periods, and offering a comprehensive benefits package including: 

• A competitive wage based on level of expertise, starting at $14 per hour.

• 401(k) Plan with up to 6% company match, after 1 year of service

• Health, vision and dental insurance, after 1 year of service

• Paid time off (PTO)

• Generous employee discounts on firearms, ammunition, range time, merchandise and gear

Job Category: Customer Service Operations Sales
Job Type: Full Time Part Time
Job Location: Lake Orion

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